TERMS AND CONDITIONS OF SALE

Dear customer, we inform you that the general conditions of sale, reported below, indicate, in compliance with current consumer protection regulations, the conditions and methods with which to proceed with the online purchase on the EURO ELETTRONICA DI LUNARDI LORENZO & CSAS website , now referred to as the Seller, of the products of your interest in a safe, easy and convenient way. We therefore invite you to read them and accept them in order to proceed with the purchase.I. OBJECT These general conditions of sale govern the sale of products marketed by the Seller to consumer users and to users acting for purposes related to business activity. These general conditions are effective from the date of acceptance of the same by the customer on the site, which is valid for all purposes as acceptance pursuant to art. 1341 of the civil code. The company reserves the right to modify these general conditions of sale at any time by reporting them on the site. Any contractual or extra-contractual liability on the part of the company for direct or indirect damage to people and/or things is excluded caused by non-acceptance, even partial, of an order.II. PURCHASE METHOD The purchase of products occurs by accessing the site and registering. For each of the products, a description containing their main characteristics is available on the site. All information supporting the purchase is to be understood as simple generic information material. It is understood that the image accompanying the product description may not be perfectly representative of its characteristics, but may differ in colour, dimensions, accessory products present in the figure The correct receipt of the order is confirmed by the Seller through an automatic response via e-mail, sent to the e-mail address communicated by the customer at the time of registration. This confirmation message will contain an "order number", to be used in the case of any communication with the company. The message will contain all the data entered by the customer who undertakes to verify its correctness and promptly communicate any corrections. In the event of non-acceptance of the order, the seller guarantees timely communication to the customer.III. PAYMENT METHODSAll prices on the site are intended as public prices and, therefore, include VAT. Prices may vary without notice and the only correct price is the one indicated at the time of order confirmation. On certain products, subject to price promotions, the seller reserves the right to accept orders by reducing the quantity, subject to communication and acceptance by the customer, failing which the order will be considered cancelled. In cases of purchase of the goods with the "credit card" payment method, together with the conclusion of the online transaction, the relevant banking institution will authorize the commitment only of the amount relating to the purchase made. The amount relating to the goods shipped, even partially, will actually be charged to the customer's credit card only upon delivery of the ordered material to the courier. For further information or to receive support, you can contact the seller or the Customer Support team directly at no. telephone 3493284732 at the times indicated, the cost of the call is 12 cents per minute from a landline and varies depending on the operator from a mobile phone. The goods are sent only after acceptance of the order and receipt of the credit. In the event of cancellation of the order, either by the customer or in the case of non-acceptance of the same by the seller, the order will be canceled and the committed amount will be released (the release times depend exclusively on the banking system ). Once the transaction has been cancelled, the seller cannot be held responsible for any damages resulting from the release of the committed amount by the banking system.

The seller reserves the right to request additional documents from the customer proving ownership of the credit card. In the absence of sending the documentation, the seller reserves the right not to accept the order. The security of transactions is guaranteed by a data encryption system (SSL) and direct, protected and certified connections.IV. DELIVERY METHODSFor each order placed, the seller issues a sales document for the material shipped. For issuing the invoice, the information provided by the customer at the time of the order is valid. The customer can request a copy of the invoice or tax receipt within three months of issue. Delivery costs are the responsibility of the customer and are indicated when placing the order. No responsibility can be attributed to the seller in case of delay in processing the order or in delivering what was ordered. At the time of delivery the customer is required to check: - that the packaging is intact, neither damaged, nor wet, or otherwise altered; - that the number of packages corresponds to what is indicated in the transport document. Any damage to the product or The packaging or the mismatch of the indications must be immediately reported to the courier by adding WRITTEN CONTROL RESERVE on the courier's proof of delivery. Once the courier's document has been signed, the customer will not be able to make any objection regarding the external characteristics of what has been delivered. In the event of failure to collect the material in stock at the courier's warehouses within 5 working days due to repeated impossibility of delivery to the address indicated by the customer when placing the order, the order will be cancelled. WITHDRAWAL

See “Right of Withdrawal” details

APPLICABLE LAW The sales contract between the customer and the seller is concluded in Italy and governed by Italian law. Unless otherwise established, Italian law on the matter applies. For the resolution of civil and criminal disputes arising from the conclusion of this distance selling contract, if the customer is a consumer, i.e. a natural person who purchases the goods for non-profit purposes. referable to your professional activity, i.e. you do not make the purchase by indicating a VAT number reference in the order, the territorial jurisdiction is that of the relevant court of your municipality of residence; in all other cases, the territorial jurisdiction is exclusively that of the Court of the Seller's headquarters. INFORMATION ON THE PROCESSING OF PERSONAL DATA OBJECT: information and request for consent pursuant to and for the purposes of the articles. 13, 23 and 26 of Legislative Decree 30.6.2003 n. 196, relating to the protection of the processing of personal data.

The seller informs you pursuant to and for the purposes of the art. 13 of Legislative Decree 196/2003 which:

the aforementioned Legislative Decree provides for a series of obligations for those who carry out "processing" (i.e. collection, recording, processing, conservation, communication, dissemination, etc.) of personal data relating to other subjects, prescribing the duty to inform the interested parties on the rights that the law recognizes them and on the characteristics of data processing; the processing of your personal data that will be requested from you and which will be communicated to us by you will be carried out on the Seller's premises in compliance with the principles of necessity and relevance with the use of procedures, including computerized ones, for legal and fiscal obligations for the execution of contractual obligations; the data controller is the seller. The person responsible for data processing is domiciled for the purposes of the law at the headquarters of the same company. On the occasion of such processing, the owner and the relevant persons in charge may become aware of the data which will be processed in compliance with the obligations deriving from the privacy regulations and according to principles of correctness; the processing will take place with manual and automated systems designed to store, manage and transmit the data. data themselves, with logic strictly related to the purposes of the processing, on the basis of the data in our possession and with a commitment on your part to promptly communicate to us any corrections, additions and/or updates; excluding communications and disseminations carried out in compliance with legal obligations and contract, the data provided to the undersigned will be used solely for legal obligations; the nature of the provision is to be considered strictly necessary in relation to the purpose of the aforementioned processing. Your provision of the aforementioned data is essential for the exact performance of the activities listed above; any refusal will make it impossible to correctly fulfill contractual and legal obligations, compromising the continuation of the relationship established between the parties; in any case moment you can exercise your rights towards the data controller, pursuant to art. 7 of Legislative Decree 196/03, in particular to: - know the existence or otherwise of personal data concerning you and their communication in an intelligible form; - be informed about the owner, the purposes and methods of the processing and the any person responsible, on the subjects or categories of subjects to whom the personal data may be communicated; - obtain the updating, rectification or integration of the data; - obtain the cancellation, transformation into anonymous form or blocking of the same; - object for legitimate reasons to the processing of data, without prejudice to the limits established by law; - object to the sending of advertising material or for carrying out market research or commercial communication.

The complete text of the art. 7 of Legislative Decree 196/2003 relating to the rights of the interested party is available on the Guarantor's website www.garanteprivacy.it.